“Technology changes exponentially, but organizations change logarithmically." – Martec's Law
It's a phenomenon that gets little attention. Honestly, it’s one of the greatest management challenges we all face, and it’s been the subject of several management journals over the past twenty years. But here’s why it needs the focus of every IT Manager, Director, and CTO… It supposes that technology changes exponentially, but organizations change logarithmically. The basic idea is simple: Technology advances faster over time, as developed technologies serve as building blocks for new technologies - the rate of change soon reaches exponential speed. Organizations, on the other hand, don't change as quickly, in fact, their rate of change declines over time as complexity, employees, and overhead increase. The challenge? There’s a gap between these two rates of change, and it widens over time; for some, this leaves you with threat of being left behind. Leaders need to be strategic about which technologies to adopt, given limited resources and bandwidth…organizations must absorb change. It's a problem of prioritization and resource allocation where innovation has become an imperative. How will you free up the time to think more strategically, especially when you’re being asked to do more with less this year? By offloading the admin work that consumes a large % of your team’s day.
How to end the battle between Security and User Experience
Two things are top of mind for every organization. ✔️Security ✔️User Experience Organizations are spending heavily to “secure the edge”, lock down, encrypt and strengthen the anti-virus / anti malware protection capabilities of their client devices, both internally and externally. User experience is the first step towards providing a better customer experience. The easier it is for the call center agent to do their job, the happier the customers are that call into that call center, because the agents are more efficient and productive. But what’s surprising is, security and user experience are often at odds with one another. IT leaders are forced to choose one over the other. ➖Increasing security posture with zero trust network architecture tends to diminish the user experience and ➖Focusing on delivering the optimal user experience tends to result in a weakened state of security. With DaaS, the choice is clear. There’s no need to choose. DaaS can provide the ideal Zero Trust User Experience (ZTUX) and here’s how. ✔️"Edge devices” are no longer a threat with DaaS: Organization data never leaves the data center and cannot be saved to the client devices. ✔️Access to company data remains “unaffected”: If the device from which an end-user connects has been compromised using keystroke-logging or screen-capturing malware; organizations can use advanced capabilities (such as App Protection for Citrix and Sentry Bay's Armoured Client for VMware Horizon), to ensure that the integrity of the user's data entry and access to company data remains unaffected. ✔️Provides a Zero Trust Network Architecture approach: DaaS coupled with multi-factor authentication (MFA) and/or Single Sign On (SSO) helps support the Zero trust model.
We've come a long, long way...
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